Service Desk Analyst

The Service Desk Analyst provides first and second line technical, non-technical and specialist  support using mainstream applications as well as a diverse range of emerging and bespoke systems, providing support to Genomics England Stakeholders accordingly ; participants, researchers, clinicians, NHS employees, internal Genomics England users and other stakeholders as necessary. The development of processes, documentation and FAQs to support the variety of users is an essential element of the role.

You can view the job profile here. This is a one year fixed term role. Please contact Claire Caw Recruitment Coordinator on if you have any questions.